FAQ

To update your personal information, you should log in to your Betjili account, navigate to the Dashboard section, and update any of your information. Some information is disabled, which means you are not allowed to update it.

Yes, you can deposit funds into your Betjili wallet from popular e-wallets like bKash and Nagad.

The minimum and maximum deposit amounts differ for payment methods. In general, players can start depositing from BDT 300 to BDT 25,000 for most Betjili payment options.

First, you should check the processing time of your selected payment option. If it exceeds the standard time, let’s review your transaction carefully to ensure there is no error, and contact the Betjili customer support for help.

Betjili does not charge any fees for deposits or withdrawals, allowing players to manage their funds without additional costs. However, it’s always recommended to check with your payment provider for any potential fees they may impose.

You can check the transaction history by opening the Betjili Wallet section, clicking on the History, and reviewing the recorded data about your deposits and withdrawals.

If you suspect unauthorized activity on my account, let’s contact customer service instantly. We will immediately lock your account to prevent any unauthorized access. A recovery email will then be sent to the address provided during account registration. You need to open your mailbox and follow the instructions to regain access to your Betjili account.

Yes, Betjili supports two-factor authentication (2FA) to enhance account security. This additional layer of protection helps ensure that only authorized users can access their accounts, providing peace of mind for players.

No, you are not allowed to register more than one account at Betjili. If we detect any attempts to create multiple accounts to take advantage of Betjili’s programs, the accounts involved may be permanently locked and will no longer be able to access Betjili Casino.

You can contact the Betjili customer service and follow the instructions to close or temporarily deactivate your account for responsible gambling efforts.

There is a diverse selection of exciting slot games for slot lovers, with some popular titles like Sweet Bonanza, Gates of Olympus, Fortune Gems, and Money Coming.

Yes, Betjili offers a wide range of progressive jackpot games for life-changing wins. Players can start with some popular titles like Wolf Gold, Pandas Fortune, Fire Strike, or Infective Wild.

To find the latest game releases at Betjili, you can visit the Game section on our website, select your preferred game developer, and then use the sort function with the “Latest” filter. The newest games will then appear at the top of the search results for you to choose from.

Yes, all games on Betjili are rigorously tested for fairness and randomness by independent auditing agencies. This ensures that the outcomes are unbiased and that players can enjoy a fair gaming experience.

To filter or search for a specific game at Betjili, go to the Game section that matches your preferred game type and click on any game provider. The interface will then display all available games from that provider. The Search and Filter tools can be easily found on the right side of the screen. You can search by game name or sort using your desired filters to find the game that suits you best.

Betjili not only offers sports betting and casino games, but also provides a wide variety of other gaming options, including slots, fishing, arcade, crash, and lottery.

You can contact our customer support team anytime you need. Our dedicated staff is available 24/7 to ensure you have a seamless gaming experience.

To recover a locked Betjili account, you should contact customer support for assistance with the unlocking process. They will guide you through the necessary steps to verify your identity and regain access to your account.

No, once you have selected a currency for your Betjili account, it cannot be changed.

Currently, Betjili does not offer video tutorials for gameplay, but players can refer to the guides available on our official website to get started with gaming on our platform.

Betjili takes player complaints and disputes seriously, providing a dedicated support team to address any issues. Players can submit their concerns through customer support channels, and the team will work diligently to resolve the matter in a fair and timely manner.

Yes, Betjili allows players to set deposit and loss limits as part of its commitment to responsible gaming. This feature helps players manage their gaming activities and maintain a healthy balance.

The Betjili platform is available in multiple languages, including English, Bengali, Thai, and Tagalog, among others. This ensures that players from diverse backgrounds can enjoy a user-friendly experience.

Currently, Betjili does not offer promotions that are specifically tailored to the Bangladesh region. Players are encouraged to check for general promotions available to all users.

Betjili typically offers free spins or cashback deals on a weekly or monthly basis, depending on the game providers. Players should keep an eye on the promotions page for the latest offers.